Privacy policy

Our policy

Welcome to the web site (the “Site”) of TripAround, Inc. (“TripAround”, “we”, “us” and/or “our”). This Site is operated by TripAround and has been created to provide information about our company and our experience relationship management solution services, mobile applications and related services (together with the Site, the “Services”) to our Service visitors (“you”, “your”). By using the service or accessing the website you agree to the Privacy Policy which is disclosed in this document. This Privacy Policy sets forth TripAround’s policy with respect to information including personally identifiable data (“Personal Data”) and other information that is collected from visitors to the Site and Services.

Throughout your use of the services we may collect Personal data as well as additional information from you. You may visit TripAround’ website without providing any of your Personal Data; however, you might not be able to use our Services if you decide upon this.

When you voluntarily provide information through our surveys, your requests for information and your online registration we may collect some Personal data. It may also be collected through our call center or third party partners such as Travel Agencies or Tour Operators which have made the reservation for you. You consent to TripAround using your Personal Data in accordance with this Privacy Policy when you voluntarily provide us with personal information. When providing this data through the use of our Services, you agree and acknowledge that this data may be used and transferred to servers of TripAround and authorized third-parties.

Any information such as, but not limited to, names, email addresses, telephone numbers credit card details and billing addresses may be collected for the use of the Services and may be accessed at any time by logging into your account. Any credit card detail is securely transmitted to the third parties with the sole purpose of processing the payments.

Although TripAround does not store credit card details on its Site, partial credit card details such as the card type, the expiry date or a limited number of digits from the credit card may be stored with the purpose of allowing our customers to identify their credit card details used for payments and update them if necessary.

Non-identifiable data

Throughout your interaction with our Services, we may receive as well as store some information which is not personally-identifiable. It may be collected through our diverse technologies and cannot personally identify you. Through your use of TripAround, you agree such information may be stored in TripAround databases, by agents and service providers. Such data may be used for various purposes such as to determine the number of views on specific pages of our website, the number of visitors amongst others. However, no Personal Data will be used for such purposes.

Throughout our operations, TripAround may use “cookies” which is information that the computer which operates our Services may give to your browser when you are using our Services. These help us provide additional functions as well as determine with more accuracy the usage of our Services. For instance, our Site may set a cookie on your browser that allows you to access the Services without needing to remember and then enter a password more than once during a visit to the Site. Throughout the use of Cookies, no Personal Data will be collected without your consent. In order to receive more information with regards to Cookies please refer to the “help” section in your toolbar; we recommend you leave Cookies on in order to receive an optimal use of our Services.

Aggregated personal data

TripAround continuously tries to understand and provide its end users with the best and most optimal use of its Services which entails conducting research on its customers and analyzing it. Personal Data and additional information may be analyzed to reach conclusions and identify trends with regards to demographics, interests and behaviors. This data may be shared with TripAround’ affiliates, agents and business partners; however, this data will not be able to identify you specifically.

Location information

Throughout your use of our Services, your location information may be collected in order to provide certain functionalities to our Services. You may decide whether or not you would like to enable your location, in which case it can be publicly visible within the Services. However, TripAround cannot control the use of this information as other users will be able to see it and might use it or communicate it to other individuals outside of our control and without your own knowledge. We suggest you to be careful with this functionality as your information might be abused, misused and monitored by others. Furthermore, this information can be used for research purposes as aforementioned.

Google analytics

We may allow third party service providers to use cookies or similar technologies to collect information about your browsing activities over time and across different websites following your use of the Services. For example, we use Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies to help us analyze how users use the Site and enhance your experience when you use the Service. For more information on how Google uses this data, go to www.google.com/policies/privacy/partners/.

TripAround’ use of your personal data and other information

Any Personal Data you may provide TripAround with can be used in accordance to our Privacy Policy. Moreover, this Personal Data will be used with regards to the reason you provided us with in the first place. Should you contact us by email or try to access our Services, in which case you will provide use Personal Data, then it will be used accordingly, to answer your question or provide you with access to our Services and monitor your use of them. The Personal Data you provide us with as well as any additional information we collect may be used by TripAround and its affiliates and subsidies in order to improve our content and functionality, to improve the Services offered to you and to gain a better understanding of our customers. Moreover, this data may be used in the future to communicate to you Services which we believe might be of interest to you. In such case, our marketing communications will offer you the option to “opt-out” in order to cease such communications and therefore not receive future marketing communications. In the event TripAround decides to use your Personal Data in a way that does not agree with our Privacy Policy, you will be contacted before such use. If you wish to not be contacted by our marketing services please feel free to write to us.

Disclosure of information

The information collected from you is not taken with the purpose of being sold, exchanged, transferred or given to another company without any reason. However, certain circumstances can occur in which case TripAround may share your Personal Data with some third parties without providing you with further notice: (1) We may share your Personal Data with our Related Companies for purposes consistent with this Privacy Policy, (2) In the event TripAround sells/buys business or assets, reorganizes its operations or other similar events, Personal Data may be part of the transferred assets , (3) As many other businesses, TripAround may employ other businesses in order to perform certain business functions in which case only the information needed for such function will be released to them. For example, companies in charge of the payment process or which provides us with our analytics may have access to your Personal Data but only the part which is necessary for them to provide their services to us, (4) TripAround may disclose your Personal Data if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of TripAround, (iii) act in urgent circumstances to protect the personal safety of users of the Services or the public, or (iv) protect against legal liability.

Exclusions

This Privacy Policy does not apply to any Personal Data collected by TripAround other than Personal Data collected through the Services.

Children

TripAround does not knowingly collect Personal Data from children under the age of 13. If you are under the age of 13, please do not submit any Personal Data through the Services. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce our Privacy Policy by instructing their children never to provide Personal Data on the Services without their permission. If you have reason to believe that a child under the age of 13 has provided Personal Data to TripAround through the Services, please contact us, and we will endeavor to delete that information from our databases.

Links to other web sites

This Privacy Policy applies only to the Services. The Services may contain links to other web sites not operated or controlled by TripAround (the “Third Party Sites”). The policies and procedures we described here do not apply to the Third Party Sites. The links from the Services do not imply that TripAround endorses or has reviewed the Third Party Sites. We suggest contacting those sites directly for information on their privacy policies.

Integrating social networking services

One of the special features of the Service is that it allows you to enable or log in to the Services via various social networking services like Facebook or Twitter (“Social Networking Service(s)”). By directly integrating these services, we make your online experiences richer and more personalized. To take advantage of this feature, we will ask you to log into or grant us permission via the relevant Social Networking Service. When you add a Social Networking Services account to the Service or log into the Service using your Social Networking Services account, we will collect relevant information necessary to enable the Service to access that Social Networking Service and your data contained within that Social Networking Service. As part of such integration, the Social Networking Service will provide us with access to certain information that you have provided to the Social Networking Service, and we will use, store and disclose such information in accordance with this Privacy Policy. However, please remember that the manner in which Social Networking Services use, store and disclose your information is governed by the policies of such third parties, and TripAround shall have no liability or responsibility for the privacy practices or other actions of any Social Networking Services that may be enabled within the Service.

You may also have the option of posting your Services activities to Social Networking Services when you access content through the Services (for example, you may post to Facebook that you performed an activity on the Service); you acknowledge that if you choose to use this feature, your friends, followers and subscribers on any Social Networking Services you have enabled will be able to view such activity.

Secured privacy

TripAround takes reasonable steps to protect the Personal Data provided via the Services from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or email transmission is ever fully secure or error free. In particular, email sent to or from the Services may not be secure. Therefore, you should take special care in deciding what information you send to us via email. Please keep this in mind when disclosing any Personal Data to TripAround via the Internet.

Other terms and conditions

Your access to and use of the Services is subject to the Terms of Service at https://www.triparound.com/terms.

Changes to TripAround’s privacy policy

The Services and our business may change from time to time. As a result, at times it may be necessary for TripAround to make changes to this Privacy Policy. TripAround reserves the right to update or modify this Privacy Policy at any time and from time to time without prior notice. Please review this policy periodically, and especially before you provide any Personal Data. This Privacy Policy was last updated on the date indicated above. Your continued use of the Services after any changes or revisions to this Privacy Policy shall indicate your agreement with the terms of such revised Privacy Policy.

Access to information; contacting TripAround

To keep your Personal Data accurate, current, and complete, please contact us as specified below. We will take reasonable steps to update or correct Personal Data in our possession that you have previously submitted via the Services.

Please also feel free to contact us if you have any questions about TripAround’s Privacy Policy or the information practices of the Services.

You may contact us as follows: info@triparound.com.